These Terms of Service govern your use of TrekHub, published by TREKHUB (see the Legal Notice for publisher details). By creating an account or using the service, you accept these terms in full.
Purpose of the service
TrekHub is a social platform for hikers and trekkers. It helps you find compatible partners, form crews, compare trek routes, plan treks collaboratively, and browse editorial trek guides.
TrekHub does not sell tours and does not process any booking or payment. Any agreement you make with another trekker is concluded off-platform, directly between the parties concerned.
Acceptance of the terms
By creating an account or using TrekHub, you confirm that you have read and accepted these terms. If you do not agree, please do not use the service.
Eligibility and account
- You must be at least 18 years old and have the legal capacity to enter into a contract.
- You provide accurate information and keep your profile up to date.
- You keep your login credentials confidential and are responsible for activity on your account.
- One person holds a single personal account; accounts may not be shared or sold.
Acceptable use
You agree to use TrekHub respectfully and lawfully. In particular, you must not:
- harass, threaten, or discriminate against other members;
- publish illegal, hateful, violent, or misleading content;
- impersonate someone else or create a fake profile;
- send spam, scrape the platform, or disrupt its operation;
- post inaccurate trek, route, or safety information that could endanger others.
Your content
You keep ownership of the content you publish (messages, trek plans, profiles). You grant TrekHub a non-exclusive licence to host and display this content as needed to operate the service.
You are responsible for what you publish. We may moderate, hide, or remove any content that breaches these terms or the law.
Reporting content and moderation
If you come across content on TrekHub that is illegal or breaches these terms, report it to us at contact@trekhub.app, describing the content and where you found it. We review reports and may hide or remove content, or suspend the account responsible.
If we remove your content or restrict your account, you can contact us at the same address to ask for the reason or to contest the decision.
Crews, matching, and off-platform agreements
Matching and crew suggestions are informational tools to help you meet compatible trekkers. They do not guarantee compatibility or safety.
You remain solely responsible for any agreement reached with other trekkers, for the choices you make, and for your own safety before and during a trek.
Availability and changes
TrekHub is provided as is, including during its beta phase. We may add, change, suspend, or remove features, and we cannot guarantee uninterrupted availability.
Liability
To the extent permitted by law, TrekHub is not liable for off-platform agreements, for the conduct of other members, for content published by users, or for incidents occurring during a trek. Nothing in these terms limits liability that cannot be limited under French law.
Suspension and termination
We may suspend or close an account that breaches these terms or the law. You can delete your account at any time from your settings; deletion is handled as described in the Privacy Policy.
Changes to the terms
We may update these terms. Significant changes will be notified through the platform or by email. Continued use after a change means you accept the updated terms.
Governing law and disputes
These terms are governed by French law. In case of a dispute, we will first seek an amicable solution. As a consumer, you may also use our consumer mediation service free of charge: CM2C (Centre de la médiation de la consommation de conciliateurs de justice), https://www.cm2c.net. Failing agreement, the competent French courts have jurisdiction.
Contact
For any question about these terms, write to us.